To complement the current epidemic prevention measures in Hong Kong and taking into account the health and safety of the guests and its staff, we, MONOPOLY DREAMS HONG KONGTM, have temporarily suspended our indoor facilities until further notice. Apart from that, our business operation will continue as usual during the following business hours: Gift shop and ticket counter are opening from 10:00 a.m. - 6:00 p.m
For your purchased tickets at our official website, we have automatically extended the effective date to 180 days*. Please show this notification email with QR code in the confirmation email when you arrived our site to redeem admission ticket(s) +.For guests who purchased tickets via our authorised agents or channels, please look for them for exchange or refund, we will provide necessary assistance.
For further assistance, please contact our customer service hotline at 56329329 or email to firstname.lastname@example.org. Thank you for your support!
* 180 days since the original admission date.
+ Weekends and public holidays are also available for redemption and visit.
^ Admission tickets of night experience can only be changed to 20:00 – 22:00 on Friday to Sunday.